Reviews by Galina

I was trying trying to pick up a reserved car and pay for it, but my credit card did not work out. We tried all the cards we had about us, and all the 4 CCs (!!!) didn't work out. The CC machine was showing a queer error, the officer could not explain what it meant. He didn't even have an idea to check with their bank, though I asked him a couple times. He just kept repeating that the problem was with all our 4 CCs, but couldn't say what the problem was. Well, the story ended up by our going to another Rent-a-car in airport (GoldCar) where we had no problem with the card at all. All that resulted in loss of about an hour of my time in the office (+ some time for reservation over Internet) and loss of a couple hundreds euros, becuase prices for early reservations and the ones we get 'at place' differ greatly. The personnel was very unfriendly, I would even say rude, and wasn't willing to solve the problem. All they wanted - to get rid of me, and they succeeded. Definitely, I will never chose this company again, it does not deserve a single star out of five!